Information on the Right of Withdrawal

Consumers have the right of withdrawal within fourteen days.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you, or a third party other than the carrier and indicated by you, takes physical possession of the last good.

To exercise your right of withdrawal, you must inform us (Heinrich Glaeser Nachf. GmbH, Blaubeurer Str. 263, 89081 Ulm, Germany, info@glaeser-textil-ulm.de, Phone: 073139810) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out and return this form.)

  • To Heinrich Glaeser Nachf. GmbH, Blaubeurer Str. 263, 89081 Ulm, Germany, info@glaeser-textil-ulm.de
  • I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

(*) Delete as appropriate.

Special Notices

If you finance this contract through a loan and subsequently withdraw from it, you will no longer be bound by the loan agreement, provided that both contracts form an economic unit. This is particularly the case if we are simultaneously your lender or if your lender uses our cooperation to finance the purchase. If the loan has already been disbursed at the time of withdrawal, your lender will take over our rights and obligations under the financed contract in relation to you regarding the legal consequences of the withdrawal or return. This does not apply if this contract concerns the acquisition of financial instruments (e.g., securities, currencies, or derivatives).

If you wish to avoid any contractual obligation as far as possible, exercise your right of withdrawal and also withdraw from the loan agreement, provided that you are entitled to do so.

Divergent Return Cost Policy for Germany

We bear the direct costs of returning the goods if the return takes place within Germany.

Information on the right of withdrawal created with the Trusted Shops Legal Text Generator in cooperation with FÖHLISCH Rechtsanwälte.

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